Thursday, November 28, 2013

Software's Unfinished Songs

How would you like it if you bought your favorite bands new album, and although it cost you $400 you paid it because you love them and need this album to keep your life meaningful in this tech-filled world. But, when you go listen to the album you find that some of the songs are incomplete. Upon further listening you discover that there's sudden interruptions in the middle of songs, in-which you can hear the band talking about what they should play there. They fiddle with a few guitar riffs then say "Awe. F**k it. Let's just move on! We have to get this out by next month." They continue, and the record company releases it like that anyway.

That's what new software releases have been like for some time now. Unfinished songs from an album that you paid $400 or more for.

How do we deal with these "unfinished songs"? Well, for me, most of the time when I have problems with my computer or cell phone, I search the internet for a solution only to find other people who are lost in the forest of internet forums, asking questions, not exactly like mine, but similar to mine. And there's nobody answering them, or the answers are basic, like "Try restarting it." Or, the answers can be ridiculous "My cell-phone was doing almost the same thing as yours but I put it in a zip-lock bag then stuck it in the freezer for a couple of hours. It fixed mine right up!"

I wouldn't stick a $400 piece of technology in a freezer. And if that's what fixes it, then I have a disproportionately engineered four hundred dollar piece of shit.

Anyhow, I think part of the reason there are so few answers to peoples technical questions is because even the people who work for the software/hardware companies know that the complaints they're getting are for the current version of things, which will be obsolete in a year or less. So, why waste time becoming an expert at it and trying to fix it, right? Soon they're just going to release a new version to sell to you. And, you'll probably buy it because you need the upgrade that fixes all the shit that is wrong with the version that you purchased and have now.

Is this how it's going to be from now on?

Because, if so, I'm going open source, because then at least the software problems that I have will be from software that is free.

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